Frequently Asked Questions (FAQs)

Find solutions to common queries about our services and policies

What services does NEMT(Non-Emergency Medical Transportation ) offer?

NEMT offers different types of vehicles and services depending on the needs and preferences of the patients. Some standard services are door-to-door, curb-to-curb, wheelchair-accessible, stretcher, and ambulance transportation. At AMP Transportation Management, we provide door-to-door, curb-to-curb & wheelchair-accessible transportation. Our drivers also aid with loading and unloading from the vehicle.
How do I schedule a pickup or drop-off?

Scheduling a NEMT service may vary depending on the provider, insurance plan, or program. Generally, patients must contact their NEMT provider or broker to request a ride. They may need to provide information such as their name, address, phone number, destination, appointment time, type of vehicle required, and any special needs or requests. Some providers may have online booking systems or mobile apps that make scheduling easier.
What types of appointments are patients traveling to and from?

NEMT can be used for any type of medical appointment that is not an emergency, such as doctor visits, dialysis, chemotherapy, physical therapy, mental health counseling, dental care, wound care, and more. NEMT can also be used for other purposes related to health and wellness, such as pharmacy pickups, grocery shopping, social activities, and more. Again, this all depends on your medical insurance coverage.
How do I ensure that the vehicles are safe and clean?

AMP Transportation Management, LLC provides Non-Emergency Medical Transportation services across the Bronx, Manhattan, Westchester, Yonkers, Mount Vernon, and New Rochelle.

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